UTmail+ powered by Office 365
With the new UTmail+, you get all of the features you know and rely on plus increased functionality. Automatically organize your inbox and share documents by connecting to Office 365’s OneDrive. You can connect from anywhere, just download the mobile app to access Outlook from any device.
What does this mean for you?
- Significantly more space (50GB instead of 300MB), in other words, no more quota limit messages.
- Larger attachments.
- Better synchronization between all of your devices.
- Videoconferencing right from your Outlook Calendar.
- A new web interface (owa) that’s similar to your desktop Outlook program.
- Always up-to-date: you’ll be using the newest version of Outlook all of the time.
- Vastly improved anti-malware.
UTmail+ Frequently Asked Questions
E-mail saved locally will not be affected by the Office 365 migration. However, you may need to reattach your local files to Outlook. Instructions will be available on the Knowledge Base.
E-mail (both individual and shared/departmental), departmental resources, calendars, tasks, notes and public folders will all be automatically migrated.
It is possible to forward e-mail from within Office 365 to another e-mail service. Instructions are available on the Help Desk Knowledge Base. Forwarding should be practiced with care. The University of Toronto cannot guarantee that messages will successfully be received if forwarded to other services (such as Gmail, Hotmail, or any non-UofT address). Factors beyond our control, including external spam filters and mail routing problems may prevent message delivery.
E-mail saved locally will not be affected by the Office 365 migration.
E-mail (both individual and shared/departmental), departmental resources, calendars, tasks and notes will all be automatically migrated.
Older versions of Outlook for Windows (2007 or 2010) will not work with the Office 365 service.
However, you can use any web browser to connect to your Office 365 account.
We recommend that that you connect to the Office 365 service via your web browser or the Outlook 2016 client for the most complete access to the features and functionality.
Outlook 2016 is available for U of T owned computers through the Microsoft Campus License Agreement.
For personal computers, once you have migrated, you will be able to download and install Office 2016 on up to 5 devices. The software will be available through the web interface for Office 365.
No, the @utoronto.ca email addresses will not change. Accounts will be migrated into Office 365.
The University of Toronto is replacing the legacy UTORexchange and UTORmail services with Office 365. Faculty and Staff will be able to use the rich set of leading-edge communications and collaboration services that students have been using since 2011.
The Office 365 service is intended to replace the current UTORexchange and UTORmail services.
|Reading Email||Once you are in Outlook Online (the default landing page when logging into Office 365), the familiar Outlook e-mail interface appears.
Here are three new features included in Outlook:
|Sending Email||To send a message, press the NEW icon at the top of the e-mail list. It’s right above the “Focused” tab (or if you aren’t using Focused Inbox”, the Inbox tab). The SEND MESSAGE box appears.
|Replying to Email||Replying to an e-mail works the same way as currently in Outlook – and just about any other e-mail client..
A really useful feature in Office 365 Outlook is the ability to delay the sending of a message for up to 30 seconds.
If you’ve ever pressed the SEND button and then realized that you REPLIED ALL instead of to the sender, or missed adding an attachment, or sent a message to the wrong person, or sent a message with content that you did not intend to send… then UNDO SEND is a great feature.
UNDO SEND is NOT a message recall function! While there is a MESSAGE RECALL option in the Office 2016 Outlook client application, there is no RECALL option in the Outlook Web version. Note that even the Outlook client recall function only works with others who have Outlook 2016 and is no guarantee that a message will not be seen. I will not go into RECALL here, but it is not a good fail-safe utility.
UNDO SEND provides a window of up to 30 seconds (you set the delay in SETTINGS -> MAIL -> UNDO SEND) and then when you send a message, its delivery to the mail server is delayed for the interval you set. During this time, an UNDO icon appears on the top right corner of the screen. Press the icon and sending is prevented.
UNDO SEND is set up in the SETTINGS menu.
- Press the SETTINGS icon
- Select (at the bottom of the list) MAIL
- The OPTIONS menu appears along the left side of the screen – see image below.
- Select the UNDO SENDING option
- Toggle the “LET ME CANCEL MESSAGES I’VE SENT FOR:” radio button to enable the feature
- There’s a drop-down menu that provides DELAYS for between 5 and 30 seconds
- Select the DELAY you’d prefer (the setting can be changed any time
- Press the SAVE button at the top of the page to set your UNDO SENDING delay
- The setting is saved
- Press the BACK ARROW (beside OPTIONS) at top left of the screen to return to the Outlook mail
- The UNDO icon appears at the top right part of your screen
Send yourself an e-mail message. (if you’ve enabled UNDO SEND)
- Press UNDO
Because you have set the UNDO SEND function, a box appears at the top right of the screen where the UNDO icon appeared.
- Note the “X Cancel send” function and the blue line
- The blue line shows how much time remains in the SEND DELAY before the message is sent
- Click the “X” before the end of the delay is reached and sending can be stopped.
- You’ll be prompted to DISCARD the message or to continue editing before re-sending
While there is a huge 50GB mailbox, deleting e-mail is a good way to keep your mailbox content relevant while discarding those messages you no longer need. In addition to hunt and peck deleting and weekend mass delete projects, INBOX RULES and the SWEEP function may be used to mass delete messages.
Note: The migration process will carry existing Inbox rules from UTORexchange into your Office 365 account.
Deleted messages go to the DELETED folder and remain there, unless manually deleted from the DELETED folder, for 30 days. During that time, messages may be recovered, or purged – if you want messages to become irrecoverable.
- In your Folders section, select DELETED ITEMS
- Click on the RECOVER DELETED ITEMS link
- A list of deleted e-mail messages, with the date and time of their deletion appears in the window
- Select a message to purge by clicking on the checkbox beside the message
- Press PURGE and a CONFIRM PURGE window opens
- PURGE permanently deletes a message marked for deletion from the DELETED ITEMS folder before the 30 day time limit
- Click OK and the message is deleted and purged – and cannot be recovered
- To restore a deleted message, click RECOVER after selecting the message
- The RECOVER ITEMS message box appears
- Note the locations precedence for returning DELETED emails to your mailbox
- Click OK to complete the recovery process
This section quickly demonstrates where and how to perform common e-mail management functions in Office 365.
|Creating a new e-mail folder||
|Pinning and Unpinning a message||
|Enabling the Attachment Reminder||
|Creating or Editing your Signature File||The e-mail Signature is created and modified in SETTINGS -> MAIL -> EMAIL SIGNATURE
All Office 365 Service Offerings
|Skype for Business|
|Office Pro Plus|