Skype for Business

Take the Skype for Business Essential Training course on Lynda.com:
https://www.lynda.com/Skype-tutorials/Skype-Business-Essential-Training/574675-2.html

Description from Lynda.com

Skype for Business is included in Office 365 that allows you to communicate and collaborate with individuals throughout your organization. Skype for Business includes instant messaging, audio and video conferencing, online meetings, and screen sharing. In this course, Nick Brazzi shows how to take advantage of all the capabilities of this robust collaboration platform. Nick begins by showing how to install Skype for Business and navigate the interface. Next, he explains how to send instant messages, initiate audio and video calls, and share and present files in a meeting. Plus, Nick demonstrates how to set up scheduled meetings and impromptu gatherings, and covers how to use Skype for Business via mobile apps for iOS and Android.

Topics include:

• Installing the Skype for Business application
• Touring the interface
• Managing contacts
• Sending instant messages
• Switching between call types
• Starting a call from Outlook 2016 for Windows
• Starting a conversation from Outlook on the web
• Scheduling meetings with the Office 365 calendar
• Joining a scheduled meeting
• Sharing extra content during a call
• Recording a call or meeting
• Using Skype for Business via an iOS or Android mobile app

PDF Instructions: Using Skype for Business on Windows – The Basics

Download the instructions: Skype Tipsheet for Mac

For tips on troubleshooting any problems you may be experiencing with your speakers using Skype for business, see:

Windows: https://support.skype.com/en/faq/FA897/troubleshooting-problems-with-skype-calls?q=microphone+problems

Mac: https://support.skype.com/en/faq/FA897/troubleshooting-problems-with-skype-calls

If you have been invited to a Skype meeting and you don’t have a UTmail+ account, you can join as a guest.

Learn more:https://onesearch-edit.library.utoronto.ca/ic-faq/join-skype-meeting-guest-through-web-app

See the Skype for Business section on the Help Desk Knowledge Base.

You can use Skype for Business to have group meetings without leaving your desk. Have voice only meetings, video meetings, share your screen, and use instant messaging. Plus, it’s linked to the rest of your Office 365 suite so you can start a call from any application.

Learn more: https://onesearch-edit.library.utoronto.ca/ic-faq-categories/using-skype-business

To learn more about accessing Skype for Business via the web application, visit https://onesearch-edit.library.utoronto.ca/ic-faq/install-skype-business-web-app-windows

If you have been invited to a Skype meeting through UTmail+, you can join either through the web app, or through the Skype desktop app.

Learn more: https://onesearch-edit.library.utoronto.ca/ic-faq/join-skype-meeting-through-web-app